StockpaceTerms of service
1. Agreement
These terms are between ORGANIC BOUTIQUE LTD, company number 15467284 (“we”, “us”) and the business that installs Stockpace on its Shopify store (“you”). By installing or using Stockpace you accept them on behalf of that business. Stockpace is for business use only; consumer protection rules for individuals do not apply.
2. The service
Stockpace reads your store’s products, stock, locations and orders, suggests what to reorder, creates purchase orders, receives deliveries into stock and reads the supplier documents you connect. The features available depend on your plan, described on our pricing page and in the Shopify App Store listing.
3. Plans, trial and billing
Plans, prices and the free trial are shown in the Shopify App Store and charged by Shopify on your Shopify invoice. You can change or cancel your plan at any time in Shopify; a cancellation takes effect at the end of the period already paid. Charges already made are not refunded, except where the law requires. We may change prices with at least 30 days’ notice by email to your store’s contact address; the new price applies from your next billing period after the notice.
4. Fair use
Each plan includes a number of supplier documents read per month. Documents over the allowance wait until the next month or until you change plan. We may limit use that is far beyond normal use for your plan and puts the service at risk for other stores; we will contact you first.
5. Your responsibilities
- You decide what to order. Forecasts and suggestions are estimates made from your own data and settings — check them before placing orders.
- Keep your Shopify, mailbox, Dropbox and Xero credentials secure.
- Connect only mailboxes, folders and accounts you are entitled to give us access to, and make sure you have a lawful basis for the personal data they contain.
- Check documents and bills before you approve or pay them in your accounting system.
6. Acceptable use
Do not use Stockpace to break the law, to send unsolicited email, or to try to access other stores’ data or disrupt the service. Do not copy, reverse engineer, decompile or scrape Stockpace, its texts or its screens, or use access to it to build or train a competing product.
7. Your data
You own your data. We use it only to provide and support the service, as described in our privacy policy and data processing addendum, which forms part of these terms. When you uninstall, your data is deleted as described there.
8. Third-party services
Stockpace works with Shopify, and with Xero, Dropbox and email providers if you connect them. Their use is subject to those providers’ own terms. We are not responsible for their availability or for changes they make.
9. Availability and changes
We aim to keep Stockpace available and to fix faults quickly, but we do not guarantee uninterrupted or error-free service. We may improve and change features. We will give at least 30 days’ notice before removing a feature included in your paid plan.
10. Intellectual property
Stockpace, its software, texts and design belong to us. These terms give you a non-exclusive, non-transferable right to use Stockpace for your business while you are subscribed.
11. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, we are not liable for loss of profits, sales, business or goodwill, for stock losses or over-ordering, or for any indirect or consequential loss; and our total liability in any 12 months is limited to the fees you paid for Stockpace in those 12 months.
12. Ending
You can stop at any time by uninstalling Stockpace. We may suspend or end your access if you seriously breach these terms or do not pay, with notice where reasonable. We may stop offering Stockpace with at least 60 days’ notice, and will give you a full export of your purchase orders and suppliers before it closes.
13. General
These terms, the privacy policy and the data processing addendum are the whole agreement between us about Stockpace. We may update these terms; material changes will be emailed to your store’s contact address at least 30 days before they apply. If a provision is unenforceable, the rest remains in force.
14. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
15. Contact
support@stockpace.app · ORGANIC BOUTIQUE LTD, 22 The Elms, Thicket Road, Houghton, Huntingdon, PE28 2FQ, United Kingdom.