StockpaceHelp centre · Account
Plans and billing
Stockpace has three monthly plans, billed through Shopify, each with a 14-day free trial.
Plans
| Starter | Growth | Pro | |
|---|---|---|---|
| Price | $49 / month | $99 / month | $199 / month |
| Forecast and reorder quantities per product and brand | ✓ | ✓ | ✓ |
| Purchase orders: PDF and CSV, receive into stock | ✓ | ✓ | ✓ |
| Vendors, Dashboard, Replenishment | ✓ | ✓ | ✓ |
| All sales channels; stock of all locations together | ✓ | ✓ | ✓ |
| Supplier documents read per month | 50 | 300 | 1,500 |
| Planning per location (Plan for) | — | ✓ | ✓ |
| Inventory KPIs, Stockouts, Stock history | — | ✓ | ✓ |
| Xero: purchase orders and supplier bills | — | ✓ | ✓ |
Every plan includes Costs and RRP, Payments and the Supplier bills list. Sending bills to Xero and reading payment status from Xero need the Xero connection, which is in Growth and Pro.
The document allowance counts supplier documents read in a calendar month. When it is used up, new documents wait in the queue until next month. See Supplier documents.
Free trial
When you install Stockpace, Shopify asks you to choose a plan. Every plan starts with a 14-day free trial. Shopify shows the trial and the price before you approve it.
Change plan
- Open Settings. The Plan card at the top shows your plan, its price and how many supplier documents have been read this month.
- Press Change plan. Shopify's plan page opens.
- Choose the new plan and approve it.
Features that are not in your plan show a card with what the plan includes and a Change plan button.
When you move to a smaller plan:
- Plan for goes back to all stock locations together;
- Inventory KPIs, Stockouts and Stock history show the upgrade card instead of the report;
- sending to Xero stops;
- documents beyond the smaller allowance wait until next month.
Your settings, vendors, purchase orders and history are kept.
Billing
Charges appear on your Shopify invoice and are paid with your Shopify bill. Prices are in US dollars.
If your store has no active Stockpace plan, opening Stockpace takes you to Shopify's plan page.
Uninstalling
When you uninstall Stockpace from your Shopify admin:
- Shopify stops the subscription.
- Stockpace's access to your store ends at once.
- Your Stockpace data is kept for a short time in case you reinstall, then deleted. Deletion happens when Shopify asks for it (normally 48 hours after you uninstall), and in any case within 7 days.
Stock you received into Shopify stays in Shopify, and anything Stockpace created in Xero stays in Xero. Download any PO PDFs or CSVs you want to keep before you uninstall.
See Privacy and data.
Still stuck? Email support@stockpace.app — we reply within one working day.